Who we are
Welcome to Trinetray Infotel Private Limited (“Trinetray“, “Company“, “we“, “our“, or “us“).
Trinetray Infotel Pvt. Ltd. operates https://www.trinetray.com and its associated sub-domains, digital platforms, customer portals, communication services, and online applications (collectively referred to as the “Services“).
We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, process, store, disclose, and safeguard your personal information when you visit our website, submit an enquiry, request a quotation, subscribe to our services, or interact with us through our digital platforms.
Whether you are exploring our enterprise technology solutions, requesting technical support, engaging with our sales team, or using our cloud and communication services, we are committed to handling your information responsibly, transparently, and securely.
By accessing or using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
This Privacy Policy explains:
We may collect the following information:
- Name
- Company Name
- Email Address
- Mobile Number
- Business Address
- Project Requirements
- IP Address
- Browser and Device Information
- Website Usage Information
How We Collect Information
We collect information when you:
- Submit an enquiry form
- Request a quotation
- Contact us by phone, email, or WhatsApp
- Subscribe to newsletters
- Visit our website
- Use our services
How We Use Your Information
We use your information to:
- Respond to enquiries
- Provide quotations and proposals
- Deliver products and services
- Provide technical support
- Improve our website and customer experience
- Send service updates and business communications
- Comply with legal and regulatory obligations
We do not sell or rent your personal information to third parties.
Information Sharing
We may share your information only when necessary with:
- Technology partners and OEMs
- Logistics and delivery partners
- Cloud and hosting providers
- Government or regulatory authorities where required by law
All such parties are expected to protect your information appropriately.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Cookies
Our website may use cookies and similar technologies to improve website performance, analyze traffic, and enhance your browsing experience. You can manage or disable cookies through your browser settings.
Data Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or misuse. While we strive to protect your data, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Services
Our website may integrate with third-party services such as Google Analytics, Google Maps, Meta platforms, Microsoft services, WhatsApp Business Platform, and other business tools. These services are governed by their respective privacy policies.
Your Rights
You may request to:
- Access your personal information
- Update or correct your information
- Request deletion of your information, where applicable
- Opt out of marketing communications
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the revised “Last Updated” date.
Contact Us
Trinetray Infotel Pvt. Ltd.
📍 Mohali, Punjab, India
📧 Email: info@trinetray.com
📧 Support: support@trinetray.com
📞 Phone: +91-1724739027
🌐 Website: https://www.trinetray.com
To exercise these rights, please contact us using the details below.