Last Updated: 08 July 2026
Who we are
Welcome to Trinetray Infotel Private Limited (“Trinetray“, “we“, “our“, or “us“).
These Terms & Conditions govern your access to and use of www.trinetray.com, our products, services, and digital platforms. By accessing our website or using our services, you agree to comply with these Terms. If you do not agree, please discontinue use of our website and services.
About Trinetray
Trinetray Infotel Pvt. Ltd. is an Enterprise Technology Solutions provider offering products and services including:
- Enterprise IT Infrastructure
- Networking & Wi-Fi Solutions
- Cybersecurity & Firewall Solutions
- Microsoft 365 & Google Workspace
- Cloud & Data Center Solutions
- CCTV Surveillance & Access Control \
- Audio Visual Solutions
- WhatsApp Business API (WABA)
- Bulk SMS & RCS Messaging
- Managed IT Services & AMC
Use of Our Website
You agree to use our website only for lawful purposes. You must not:
- Use the website for any fraudulent or unlawful activity.
- Attempt to gain unauthorized access to our systems or networks.
- Upload malicious software, viruses, or harmful content.
- Copy, reproduce, or distribute website content without our written permission.
Quotations & Orders
- All quotations are subject to product availability and technical feasibility.
- Prices are exclusive of applicable taxes unless otherwise stated.
- Product pricing and specifications may change without prior notice.
- Orders are confirmed only after receipt of an official Purchase Order (PO) or written confirmation.
Payments
Payment terms will be mentioned in the quotation, invoice, or agreement.
Delayed payments may result in delayed delivery, suspension of services, or additional charges where applicable.
Product Warranty
All content on this website, including text, images, graphics, logos, trademarks, and documents, is the property of Trinetray Infotel Pvt. Ltd. or its respective licensors.
You may not copy, modify, reproduce, or distribute any content without prior written permission.
Third-Party Products & Services
We may supply products and services from third-party manufacturers and technology partners. Such products remain subject to the respective OEM’s licensing terms, warranty policies, and support conditions.
Limitation of Liability
Trinetray shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.
Our maximum liability shall be limited to the value of the product or service supplied, to the extent permitted by applicable law.
Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.=
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be published on this page with the updated revision date. Continued use of our website after such updates constitutes acceptance of the revised Terms.
Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in Mohali, Punjab, India.
Contact Us
Trinetray Infotel Pvt. Ltd.
If you have any questions regarding these Terms & Conditions, please contact us:
Trinetray Infotel Pvt. Ltd.
📍 Mohali, Punjab, India
📧 General Enquiries: info@trinetray.com
📧 Sales: sales@trinetray.com
📧 Support: support@trinetray.com
🌐 Website: https://www.trinetray.com